Case Study: Textilcolor AG achieves instant access to customer information with CAS genesisWorld from CAS Software

Textilcolor AG - Customer Case Study

Textilcolor AG, a specialist in textile chemistry, faced challenges with its paper-based filing system, making it difficult to gather comprehensive customer information. The company required a centralized electronic solution to store transactions and improve teamwork. They turned to CAS Software and implemented their CRM solution, CAS genesisWorld.

CAS Software's solution provided a central digital archive for all documents, seamlessly integrated with the existing DIBAC ERP system. This allowed Textilcolor's employees, including field sales personnel, to have instant electronic access to all customer information. As a result, the company saved significant time searching for documents, processed customer requests much faster, and achieved a new level of workflow transparency for excellent teamwork.

Textilcolor AG

Ursula Rudigier

Member of the Management Board