Case Study: Rehatec improves customer management and demo device handling with CAS genesisWorld from CAS Software

Rehatec - Customer Case Study

Rehatec GmbH, a medium-sized manufacturer of rehabilitation aids, sought to reduce internal administrative tasks to free up more time for innovation and direct customer consultation. They required a professional system to manage their complex processes, mobile access for on-site visits, and integration with their existing merchandise management software. To address this, they partnered with vendor CAS Software and implemented their CRM/XRM solution, CAS genesisWorld.

CAS Software integrated CAS genesisWorld with Rehatec's Optima ERP system, providing a centralized platform with a 360-degree customer view. The mobile app enabled sales staff to manage appointments and document results on-site. The solution significantly reduced administrative work, allowing for more time dedicated to sales and innovation. It also provided efficient management of a pool of 1000 demo devices and delivered strategic advantages through improved market monitoring and reporting capabilities.

Rehatec

Peter Blatt

Sales Manager