Case Study: perma-trade achieves streamlined CRM and sales processes with CAS genesisWorld from CAS Software

perma-trade - Customer Case Study

perma-trade Wassertechnik GmbH, a water technology company, needed a central platform to streamline its customer information and optimize its sales and administrative processes. To address challenges like managing a high volume of emails and ensuring EU-GDPR compliance, they partnered with CAS Software and implemented the CAS genesisWorld CRM solution.

CAS Software provided a centralized CRM system featuring online quote creation, mobile apps, and integrated seminar management. This solution automated workflows and provided a digital 360-degree customer view, which optimized sales processes, increased front-office employee satisfaction, and ensured consistent, compliant data management across the organization.

perma-trade

Konstatin Graser

Head of Organisation and IT