CAS Software
266 Case Studies
A CAS Software Case Study
oraïse, an IT partner in the financial market, needed a standard CRM solution to unify its seven national and international subsidiaries. Their goal was to manage complex customer relationships, support sales and billing processes, and eliminate data redundancy. They partnered with CAS Software and implemented their product, CAS IT Services, to meet these challenges and make their employees more service-oriented.
The solution from CAS Software provided a flexible and tailored CRM system that met the exact needs of the IT sector. It became the standard system across all subsidiaries for service, support, sales, and internal organization. The implementation allowed for the management of projects using graphic components, simple resource planning, and targeted process control. As a result, CAS IT Services eliminated the storage of duplicate data and created a consistent data landscape across the entire organization.
Markus Hengstenberg
Managing Director, Partner and Co-Founder