Case Study: medavis improves company-wide collaboration with CAS genesisWorld from CAS Software

medavis - Customer Case Study

medavis GmbH, an owner-run SME and market-leader for radiological IT software, sought to improve professional customer management and interdepartmental cooperation across its entire organization. The company needed a unified solution to create more transparent relationships with its diverse customer and partner base. To address this challenge, medavis chose to implement the CAS genesisWorld Platinum Suite from CAS Software.

CAS Software provided a company-wide CRM/XRM solution that was deployed to over 100 workstations and integrated with medavis's existing Sage ERP system. The implementation streamlined processes across sales, marketing, support, and other departments, resulting in accelerated cooperation, more efficient campaign management, and transparent support with a ticket system. The solution created a digital, permanently-growing corporate memory, allowing for better project controlling and more reliable forecasts, which directly benefited medavis's customers.

medavis

Jörg Dittrich

Managing Director