Case Study: MADE JOBS improves customer service and productivity with CAS Software’s CAS genesisWorld

MADE JOBS - Customer Case Study

CAS Software's customer, MADE JOBS (also known as Crucea Galbenă), is a care and nursing service provider with 170 employees. The company faced the challenge of modernizing its business processes and replacing inefficient Excel sheets. They needed a centralized, well-structured customer database with real-time access to information for their sales and support teams to improve consulting and support talks.

To address this, CAS Software implemented its CAS genesisWorld Premium solution, integrated with Microsoft Outlook and telephony. This provided a centralized platform for all customer data, documents, and activity planning. The results for the customer included a significant increase in productivity, time savings for staff, and improved quality in customer and partner relationships, allowing them to offer more tailored solutions confidently.

MADE JOBS

Monalisa Panaitescu

Business Owner