Case Study: Jungheinrich AG streamlines error-free quotes with CAS Software's Merlin CPQ

Jungheinrich AG - Customer Case Study

Jungheinrich AG, a leading global provider of intralogistics solutions, faced increasing complexity in its sales process due to a wide spectrum of product variants. Their goal was to create customer quotes quickly and without errors by integrating technical feasibility checks from the start, eliminating the need for two separate, consecutive configuration systems. To address this challenge, they partnered with vendor CAS Software to implement the Merlin CPQ solution.

CAS Software implemented Merlin CPQ to create a single, unified configurator that seamlessly integrated with Jungheinrich's existing SAP systems. This solution merged the sales and technical product worlds, allowing for real-time feasibility checks during the initial customer consultation. The results included a significantly more efficient sales process with shortened feedback cycles, error-free quotes, and valuable time savings for the sales team, ensuring they could fully leverage their diverse product range.

Jungheinrich AG

Khaled Boukhalfa

Project Manager