Case Study: InfraServ Wiesbaden improves sales support and workflow efficiency with CAS genesisWorld from CAS Software

InfraServ Wiesbaden - Customer Case Study

InfraServ Wiesbaden, an industrial service provider, sought to modernize its system to support its sales processes, ensure GDPR compliance, and digitalize critical workflows. To meet this challenge, the company partnered with CAS Software, which implemented its CRM solution, CAS genesisWorld, to help restructure master data, contract management, and other key operations.

By implementing CAS Software's solution, InfraServ Wiesbaden successfully transitioned from basic administration to active sales support. The results included achieving the highest transparency in customer activities, providing a qualitative basis for decision-making, and creating significant time savings through process optimization and automation. The use of the CAS genesisWorld Web client and mobile apps also greatly accelerated offer and release processes for the customer.

InfraServ Wiesbaden

Karen Geyer

Head of Internal Sales