Case Study: Hohner achieves greater customer transparency with CAS Engineering from CAS Software

Hohner - Customer Case Study

The customer, Hohner Maschinenbau GmbH, a long-standing mechanical engineering firm specializing in print finishing systems, was challenged by a lack of transparency in its field service and sales processes. They sought to eliminate standalone solutions and integrate their CRM with existing ERP and DMS systems, aiming for a more comprehensive view of their customer and sales data.

CAS Software implemented its CAS Engineering solution, which consolidated data from multiple sources into a central database. This provided Hohner with a unified platform for managing sales activities and service handling, resulting in significantly improved transparency for their field service and a comprehensive overview of customers, salespersons, and branch offices.

Hohner

Uwe Buhmann

Regional Sales Manager