Case Study: HIWIN achieves streamlined customer and order processes with CAS genesisWorld from CAS Software

HIWIN - Customer Case Study

HIWIN GmbH, a leading manufacturer of linear technology, faced the challenge of establishing customer-centric and consistent digital processes. The company needed a centralized system for all customer contacts and manufacturing, as well as improved communication between its internal teams. To address this, they turned to CAS Software and its CRM solution, CAS genesisWorld.

The solution implemented by CAS Software provided a clear and user-friendly platform that was easily adapted to HIWIN's needs. This enabled quicker creation of reports and the instant generation of offers and orders. The measurable impact was significant, with the digital order dossier alone saving approximately €100,000 per year, while the well-functioning processes provided an essential basis for the company's expansion.

HIWIN

Werner Mäurer

Managing Director