Case Study: Herculan streamlines customer management with CAS Software

Herculan - Customer Case Study

Herculan, a company specializing in high-performance flooring, needed a centralized and user-friendly CRM solution to manage its customer and supplier relationships more efficiently. They sought to integrate their Microsoft Outlook and Navision systems, automate follow-up actions, and gain better insights into sales and customer satisfaction. To address these challenges, they partnered with CAS Software and implemented their CAS genesisWorld Premium platform.

CAS Software provided a comprehensive solution featuring seamless Microsoft integration, mobile access, and automated workflows. This enabled Herculan to save time on routine tasks and gain a complete 360-degree real-time view of their clients. The sales process was simplified and could be constantly monitored, leading to a better focus on customer needs.

Herculan

Amy Slobbe

IT Manager