Case Study: Güth & Wolf streamlines customer data management with CAS genesisWorld from CAS Software

Güth & Wolf - Customer Case Study

Güth & Wolf GmbH, a manufacturer of technical textiles with 320 employees, was challenged with amalgamating all of its disparate customer data into one central location to improve its sales and service processes. The company sought a solution that could integrate with its existing Lotus Notes and ERP systems while providing campaign support. To address this, they partnered with CAS Software and implemented the CAS genesisWorld Platinum Suite.

By implementing CAS genesisWorld, Güth & Wolf integrated its customer data with its ERP system, creating seamless customer dossiers and providing a powerful tool for its sales force and back office. The solution from CAS Software provided intelligent digital assistants, custom views, and smart search functions, which optimized customer service, eased organizational tasks, and improved the management of complex projects. This led to more efficient processes, strengthened consulting and sales profiles, and greater transparency and security for the company's knowledge.

Güth & Wolf

Sebastian Wistuba

Head of Sales Support