Case Study: Grant Thornton strengthens client management with CAS genesisWorld from CAS Software

Grant Thornton - Customer Case Study

Grant Thornton AG, a consulting firm, sought to support its central client management concept by increasing client satisfaction and retention while systematically cultivating key accounts to ensure growth. They turned to CAS Software and its solution, CAS genesisWorld, to meet these needs.

CAS Software, via its partner itdesign, adapted the CAS genesisWorld CRM platform to provide a complete 360-degree view of clients, featuring secure contact management, history tracking, and automated workflows. This solution enabled networked and transparent working, eliminated double data storage, and provided a systemic qualification process for better decision-making, perfectly supporting the firm's client management goals.

Grant Thornton

Michael Verhasselt

Head of Business Development