Case Study: Global Flash Service GmbH & Co. KG streamlines logistics and customer management with CAS genesisWorld from CAS Software

Global Flash Service GmbH & Co. KG - Customer Case Study

Global Flash Service GmbH & Co. KG, a long-standing provider of transport services for sensitive goods, faced the challenge of modernizing its outdated systems from the 1990s to better manage customer relationships and integrate with logistical software. The company turned to CAS Software and its CAS genesisWorld platform to digitally bundle its knowledge, automate processes, and facilitate a mobile office for its staff.

The solution from CAS Software was the implementation of the overarching CAS genesisWorld XRM platform, which integrated seamlessly with the company’s logistical and ERP systems. This provided a reliable link between the company and its clients, enabled intelligent and optimal transport planning with real-time data synchronization, and automated daily tasks like scheduling checks. As a result, the customer achieved increased efficiency, enhanced customer satisfaction, and ensured long-term investment security with a system that has remained viable for nearly three decades.

Global Flash Service GmbH & Co. KG

Jens Biebricher

CEO