Case Study: gabo Systemtechnik GmbH improves sales process control and customer care with CAS genesisWorld from CAS Software

Gabocom - Customer Case Study

gabo Systemtechnik GmbH (Gabocom), a manufacturer of micro-pipe systems for fiber optic networks, needed to centralize its information and optimize its sales and work processes. The company sought a platform to integrate with its existing abas ERP system and required powerful analysis tools. To meet this challenge, they partnered with vendor CAS Software and implemented the CAS genesisWorld platform.

CAS Software provided a solution featuring the CAS genesisWorld Premium suite, which included integrated modules and a direct interface to abas ERP. This eliminated data double-handling and provided mobile access to all relevant customer information. The implementation resulted in improved customer care, increased transparency through individual reports, and greater process security via automatic workflows. CAS Software's solution successfully streamlined Gabocom's operations.

Gabocom

Tanja Baritz

Head of Back office