Case Study: ERBO GmbH achieves centralized customer management with CAS genesisWorld from CAS Software

ERBO GmbH - Customer Case Study

ERBO GmbH, a specialized mechanical engineering company, needed to create a central hub to handle all information across their entire product cycle and eliminate time-consuming searches. The family-owned business turned to CAS Software and its CAS genesisWorld Platinum Suite to bundle all customer activities and company knowledge into one system.

The solution implemented by CAS Software provided ERBO GmbH with immediate access to all relevant information through a 360-degree customer overview, customizable dashboards, and integrated telephony. This resulted in rapid reaction times, transparent company knowledge secured by a rights system, and increased data quality, giving employees access to well-informed insights anytime and anywhere.

ERBO GmbH

Hans-Jörg Boltjes

Chief Executive Officer