Case Study: ELSPRO streamlines sales transparency and customer service with CAS Software's CAS genesisWorld

ELSPRO - Customer Case Study

ELSPRO Elektrotechnik GmbH & Co. KG, a provider of electrotechnical safety products, faced challenges with data isolated in several islands and sought to replace its existing Infor CRM system to improve transparency and customer service. They turned to CAS Software and its CRM solution, CAS genesisWorld, to address these needs.

By implementing CAS genesisWorld, CAS Software provided a flexible and powerful CRM solution that consolidated data and automated processes. The results included increased employee satisfaction, mobile access to information for sales staff, transparent appointment planning, and the ability to quickly generate strategic reports, leading to improved communication and response times.

ELSPRO

Dietmar Beck

Sales Manager