Case Study: E-WISE improves customer management and efficiency with CAS Software’s CAS genesisWorld

E-WISE - Customer Case Study

E-WISE, an education and care company, needed to centralized its customer data and improve its processes. Their challenge was to integrate their e-learning platform, enable mobile access for their team, and gain a complete 360-degree view of customer interactions to enhance service. They turned to CAS Software and implemented the CAS genesisWorld CRM platform.

The solution from CAS Software included mobile access, a Form & Database Designer for customization, and API integration with E-WISE's own platform. This provided major time savings for employees, improved project controlling, and resulted in better customer service through a centralized dossier for all correspondence and contracts. CAS Software's implementation gave E-WISE the flexible, standard solution it required.

E-WISE

Dirk van der Zee

IT Manager