Case Study: Deutsches Historisches Institut Paris streamlines CRM, events, and networking with CAS genesisWorld from CAS Software

Deutsches Historisches Institut Paris - Customer Case Study

The Deutsches Historisches Institut Paris (DHIP), a research institute focused on Western European history, needed a CRM solution to centralize its contact database and information system without increasing its staffing levels. Their requirements included managing events, international address formats, and complex reporting, all while maintaining the ability to independently configure the system and connect it with other databases. They partnered with CAS Software to implement the CAS genesisWorld platform.

CAS Software provided the DHIP with CAS genesisWorld, a flexible CRM solution that met their specific needs. The implementation resulted in every employee having consistent access to contact data and history, improved event planning and execution through intelligent search functions, and streamlined internal processes with workflow templates. The institute gained the ability to easily make its own enhancements without programming knowledge, allowing for greater service and networking capabilities with existing staff.

Deutsches Historisches Institut Paris