Case Study: Maderos improves transparent project management with CAS genesisWorld and Network Concept

Communication with other departments and customers greatly improved

Maderos GmbH, a traditional manufacturing company specializing in custom patio roofs and glass houses, faced challenges in managing projects from initial contact to installation and needed better mobile access for its field teams. They sought a solution to integrate their customer and project data with their existing ERP software. CAS Software provided its CRM solution, CAS genesisWorld, to address these needs.

The solution implemented by CAS Software included the CAS genesisWorld Premium package with tailored modules for project management and ERP integration. This provided Maderos with a centralized 360-degree customer view, transparent production stage tracking, and mobile access to all project data. According to Commercial Manager Christiane Pollak, the implementation greatly improved communication both internally across departments and externally with customers, providing transparent access to information from anywhere.

Maderos

Christiane Pollak

Commercial Manager