Case Study: Baden-Württemberg International improves customer response and knowledge management with CAS genesisWorld by CAS Software

Baden-Württemberg International - Customer Case Study

CAS Software AG provided a CRM solution for Baden-Württemberg International, the state's competence center for a leading German economic region. The customer needed to gather comprehensive customer and project information, ensure secure global access for employees, and improve information transparency and reporting.

The solution implemented was CAS genesisWorld. This provided a central, transparent overview of all information, enabling rapid and professional responses to customer enquiries. CAS Software AG's platform eased routine work burdens, carefully maintained corporate knowledge, and provided a rock-solid foundation for decision-making through intelligent networking and reporting tools.

Baden-Württemberg International

Werner Vogel

CRM Project Manager