Case Study: ASZ improves CRM efficiency and transparency with CAS Software's CAS genesisWorld

ASZ - Customer Case Study

The customer, ASZ, an occupational medicine and safety engineering firm, required a central solution for managing its address database and documents to improve sales processes and resource conservation. They needed a simple, intuitive CRM to introduce transparent appointment management. CAS Software implemented its CAS genesisWorld Premium solution, along with several modules, to address these challenges.

The solution from CAS Software provided ASZ with a transparent, 360-degree view of customer and personnel files through a central database, significantly improving data quality. This increased efficiency by offering fast access to reports via intelligent search and dashboards. The implementation resulted in transparent appointment organization, a consistent knowledge base for all employees, and greater overall satisfaction, with the system's mobile user-friendliness being a noted advantage.

ASZ

Renate Krenn

Managing Director