Case Study: Wings Over onboard 18 locations in one month and save 3 hours a day with Cartwheel

Wings Over onboards 18 locations in one month with Cartwheel

Wings Over, a fast-growing chicken wing brand, faced the challenge of scaling its delivery operations across 18 corporate and franchise locations. They needed a reliable system to balance their in-house drivers with third-party overflow to handle demand spikes, which was previously managed manually and caused delays. To solve this, they turned to the vendor Cartwheel.

Cartwheel implemented a solution that integrated with Wings Over's Toast POS system and DoorDash Drive. This created a hybrid delivery model where in-house drivers handled orders first and DoorDash automatically absorbed any overflow. As a result, Wings Over successfully onboarded all 18 locations in just one month and saved an estimated three hours per day on delivery operations, allowing staff to focus on food and guests.

Wings Over