Case Study: a national pizza chain saves over $100K a year with Cartwheel

National Pizza Chain saves over $100K a year with Cartwheel

A national pizza chain faced significant challenges with its high-volume delivery operation, including inaccurate ETAs, slow deliveries, and a lack of backup when its in-house capacity was exceeded. This led to customer refunds and high operating costs. To address this, they implemented Cartwheel's intelligent DSP access platform.

Cartwheel provided a solution that intelligently routed every order to the fastest available delivery option and automatically fell back to third-party couriers when needed. This resulted in the chain cutting its average delivery time from 63 to 47 minutes, reducing delivery refunds by 15%, and saving over $100,000 per year in operating costs.