Cartwheel
12 Case Studies
A Cartwheel Case Study
Mandy's, a Canadian group of gourmet salad and bowl restaurants with 11 locations, faced a significant operational challenge. Their local online ordering solution did not integrate with their Toast point-of-sale system, forcing staff to manually re-enter every delivery order. This process consumed approximately 22 hours per month and was prone to errors, incorrect addresses, and slow refunds for failed deliveries.
To solve this, Mandy's implemented Cartwheel for delivery automation, which integrated directly with Toast. This solution eliminated manual order entry entirely through auto-dispatching and instant refunds. The results were substantial: manual work was eliminated, errors were removed, and the automation delivered a 490% return on investment, saving $2,300 CAD per month.