Case Study: Map Academy strengthens student mental health support with Cartwheel Health Services

Map Academy gets students into mental health care within a week with Cartwheel Health Services

Cartwheel Health Services partnered with Map Academy, a charter high school serving a high-need student population, to address challenges in providing accessible mental health support. The school's students, who often struggled in traditional settings, faced significant barriers to care, including transportation issues, insurance lapses, and long waitlists that could cause referrals to be lost and trust to be broken.

The solution implemented by Cartwheel provided timely and responsive care, with a critical focus on reducing the time between referral and a first session to within a week. This partnership gave Map Academy a reliable external resource, which was particularly valuable during crises. The vendor's platform also offered real-time visibility into referral data, enabling better capacity planning. Cartwheel Health Services helped the school build a stronger mental health support system built on responsiveness and trust, ensuring students remained connected to care.

Map Academy