Case Study: Lake Tahoe Resort Hotel achieves 56x ROI and recovers abandoned bookings with CartStack RezRecover

Last Hotel - Customer Case Study

The Last Hotel, a sought-after ski-in, ski-out lodge near national parks, partnered with CartStack to recover revenue lost from abandoned online bookings. They implemented CartStack's RezRecover solution to address this challenge.

By deploying the RezRecover platform alongside their TravelClick booking engine, CartStack helped the hotel capture lost revenue. The solution achieved an impressive 8.5% conversion rate and a 70.8% email open rate, recovering 39 bookings and over $25,000 in revenue within a single month. This successful implementation delivered a 56x ROI for the Last Hotel, with CartStack projecting over $300,000 in recovered revenue potential for the following year.

Last Hotel