Case Study: Lake Tahoe Resort Hotel achieves 56x ROI with CartStack RezRecover

Lake Tahoe Resort Hotel - Customer Case Study

Lake Tahoe Resort Hotel, a sought-after ski-in, ski-out property, needed to address the significant revenue lost from potential guests abandoning their online bookings. The hotel partnered with CartStack and implemented its RezRecover cart abandonment solution to automatically recover this lost revenue.

By deploying CartStack’s RezRecover platform, the hotel achieved remarkable results, including $25,313 in recovered revenue from 39 bookings. The solution delivered an exceptional 70.8% email open rate and an 8.5% conversion rate, contributing to a total ROI of 56x. CartStack projects the hotel has the potential to recover over $300,000 in the next 12 months, demonstrating the powerful and ongoing impact of their solution.

Lake Tahoe Resort Hotel