Case Study: Cherry Ridge Retreat recovers abandoned bookings with CartStack

Cherry Ridge Retreat - Customer Case Study

Cherry Ridge Retreat, a destination offering private luxury cabin getaways, faced the common challenge of recovering potentially lost revenue from abandoned online bookings. To address this, they implemented the RezRecover service from vendor CartStack alongside their Think Reservations booking engine.

Using CartStack's RezRecover solution, the property automatically targets visitors who abandon their booking process. This strategy has delivered impressive results, including an 18.8% conversion rate and a 60.5% email open rate. Over a one-month period, CartStack helped recover $7,934 in revenue and has achieved a remarkable 220X return on investment since implementation.

Cherry Ridge Retreat