Case Study: a tier 1 european operator improves Wi-Fi CPE quality with Cartesian's certification testing

a tier 1 european operator cuts customer service calls with Cartesian Wi-Fi certification

a major european operator faced the challenge of improving Wi-Fi CPE performance to boost customer satisfaction and reduce service costs. They engaged Cartesian to help develop a Wi-Fi performance certification process to compare and ensure the quality of vendors' products.

Cartesian created a certification standard by documenting global best practices and leveraging their own Wi-Fi Performance Test Service. This solution provided the operator with an independent, impartial testing process, leading to higher quality CPE, a reduction in customer service calls, and comparable performance data to aid in vendor selection.