Case Study: Arini Partners boosts dental practice revenue with Cartesia

Arini Partners with Cartesia to Empower Dental Practices and Bolster Revenue

Arini, an AI receptionist platform for dental practices, partnered with the vendor Cartesia to overcome significant technical challenges. Their goal was to create a highly realistic voice agent that could handle patient calls, schedule appointments, and provide insurance information. Key obstacles included achieving ultra-low latency to keep patients engaged, generating natural-sounding speech, ensuring HIPAA compliance for sensitive data, and supporting multiple languages.

Cartesia implemented its Sonic text-to-speech model to power the AI receptionist. The solution provided industry-leading low latency, which was more than twice as fast as Arini's previous provider, and delivered highly realistic voice generation. The results were significant, with the enhanced system allowing dental practices to recover thousands of dollars in potential revenue per patient call. Cartesia's technology also ensured reliable performance with consistent ~90ms latency and ironclad security through HIPAA compliance.

Arini Partners

Abdul Jamjoom

Co-founder