Case Study: Tea Collection boosts B2B fulfillment efficiency and cuts inventory costs with Cart.com

Tea Collection improves operations & cuts costs with 3PL partnership

Tea Collection, a San Francisco-based children’s clothing brand, partnered with Cart.com to address operational challenges that included excess inventory, rising freight costs, unpredictable shipping schedules, and slower B2B order processing. As the company grew and demand patterns shifted, it needed a flexible 3PL partner to improve fulfillment efficiency and better manage stock.

Cart.com implemented flexible inbound receiving, scalable staffing, and tailored order processing to meet Tea Collection’s B2B SLAs, while also helping assess inventory performance and optimize warehouse space. As a result, Tea Collection cut its B2B SLA from 5 days to 48 hours, improving B2B order efficiency by 60%, reduced reserve storage space by 32%, lowered reserve pallets from 800 to 200, and identified hundreds of unproductive and aged SKUs.

Tea Collection

Karen Bottaro

Head of Product Development and Supply Chains