Case Study: UVSkinz scales fulfillment and improves customer experience with Cart.com

Fueling growth and improving operational success with a transition to 3PL services

UVSkinz, a family-focused UPF 50+ apparel brand built around sun protection, was growing quickly and struggling to keep up with rising order volumes, returns, and seasonal spikes using self-fulfillment. To protect its customer experience and scale more reliably, the company turned to Cart.com’s 3PL fulfillment services.

Cart.com implemented a staged onboarding, taking over 100% of order fulfillment while supporting inventory management across multiple Shopify stores, Amazon FBA/FBM replenishment, returns processing, and shipping optimization. The result was smoother operations and stronger customer service, including a 100% current order fill rate, 98.43% on-time SLAs, and a 0% late shipment rate on FBM orders for over three months.

UVSkinz

Rhonda Sparks

Founder