Case Study: Trios Health improves chest pain data accuracy with Carta Healthcare

Trios Health corrects chest pain data after July 2024 time zone shift with Carta Healthcare

Trios Health, a regional health system, identified an anomaly in its Chest Pain abstraction data, raising concerns about the accuracy of its quality metrics. The root cause of the discrepancy proved elusive until they collaborated with their vendor, Carta Healthcare, for an investigation.

Carta Healthcare's expert team identified a laboratory process change that introduced a time zone conflict as the root cause. They immediately corrected all affected historical data and provided enhanced training to their abstraction team. This solution ensured Trios Health's data was restored to full accuracy, safeguarding the integrity of its Chest Pain care timelines and preventing future similar issues.

Trios Health