Case Study: 10-Hospital Health System achieves 3-star VQI ratings at every site with Carta Healthcare

10-Hospital Health System reaches 10 of 10 VQI sites to 3 stars with Carta Healthcare

A 10-hospital health system faced a significant challenge as its vascular program's quality was not reflected in its VQI star ratings, with most sites rated at two stars and one at a single star. These ratings, which influence payer relationships and patient referrals, were a signal of a data documentation problem rather than the actual care being delivered. To address this, the health system brought in Carta Healthcare for its clinical data abstraction services.

Carta Healthcare deployed its team to manage all VQI registry abstraction and long-term patient follow-up across all 10 sites. Their work provided the complete and accurate data needed to substantiate the health system's quality improvement activities. As a result of Carta Healthcare's solution, the system achieved a three-star rating at every site by the end of the 2025 cycle, a significant upgrade that accurately reflected the quality of its vascular care program.