Case Study: Ross Express cuts admin time and scales LTL operations with Carrier Logistics FACTS

Ross Express cuts rate structure creation time by 90% with Carrier Logistics Inc

Ross Express, LLC faced challenges in managing its growing LTL operations with an outdated system. They needed a more efficient transportation management solution from Carrier Logistics Inc that could handle automated rating, optimize delivery routes, and provide improved customer-facing online tools to remain competitive.

Carrier Logistics Inc implemented its FACTS transportation and freight management software. The solution automated processes, saving hours of dispatcher time weekly and cutting rate structure creation time by 90%. The accounting department saved approximately 25 hours per week, and Ross Express now ranks as a leader in customer online experience, enabling them to handle double-digit growth without adding staff.

Ross Express, LLC