Case Study: C&M Forwarding cuts admin time and speeds cash flow with Carrier Logistics FACTS

C&M Forwarding - Customer Case Study

C&M Forwarding, a privately owned domestic freight forwarder based in Rochester, New York, needed to replace an aging mainframe system that could no longer support its administrative and operational needs. The company was looking for better tools to manage complex revenue-sharing agreements, improve rating and pricing accuracy, and invoice customers more efficiently to support growth and cash flow.

Carrier Logistics Inc. implemented its FACTS freight management solution for C&M Forwarding in early 2018, replacing the legacy system with a fully integrated operations and financial platform. The result has been less administrative time, improved pricing accuracy, faster cash cycles, and the ability to handle higher freight volumes without adding staff, while also helping C&M Forwarding manage interline payments and revenue splits more effectively.

C&M Forwarding

Michael Erne

Vice President