Case Study: Current TV achieves greater network visibility and uptime with Carousel Industries SmartPoint

Current TV Commands New Infrastructure Mastery With Carousel Industries SmartPoint

Current TV, a global television network broadcasting to 71 million households worldwide, needed better visibility into its mission-critical data infrastructure. Its IT team was spending too much time reacting to avoidable incidents, and the company wanted a maintenance approach better aligned with its business strategy. Carousel Industries addressed this need with its SmartPoint Wisdom managed services offering.

Carousel Industries implemented proactive 24/7/365 monitoring through its NOC, using an ITIL-based service framework and Juniper Ethernet switches to identify and fix network weaknesses before they caused outages. The result was improved single-pane visibility, fewer incident reports, reduced mean time to repair (MTTR), and significantly higher reliability and uptime, while freeing Current TV’s IT staff to focus on more strategic work.

Current TV