Case Study: a large municipality modernizes public information delivery with Carousel Cloud

a large municipality migrates 73 endpoints to Carousel Digital Signage Cloud

A large municipality with nearly one million residents faced the challenge of modernizing its fragmented on-premise digital signage network. The system, which was used across various departments for both public communication and internal operations, had become difficult to manage and expand. To streamline internal processes and improve the efficiency of delivering community messaging, the municipality partnered with Carousel Digital Signage to transition its network to Carousel Cloud.

Carousel Digital Signage implemented a cloud-based solution that migrated 73 endpoints, including interactive kiosks and digital displays. This gave individual departments direct control over their content, significantly reducing their reliance on the IT team. The results included a more intuitive experience for citizens, with features like interactive wayfinding and event registration. For the municipality's internal teams, the Carousel Cloud platform freed up IT resources by eliminating infrastructure maintenance and allowed departments to communicate updates rapidly and independently.