Case Study: DHL Global Forwarding achieves end-to-end visibility with CargoWise

How technology enables DHL Global Freight Forwarding to deliver end-to-end visibility

DHL Global Forwarding, a division of Deutsche Post DHL Group, sought an advanced transport management solution to enhance its ocean freight operations. The company needed to provide complete transparency to its global customers and deliver a consistently high-quality service. They chose to partner with vendor CargoWise to meet this challenge rather than building a system in-house.

By implementing the CargoWise transport management system, DHL Global Forwarding achieved increased productivity and improved integration, automation, and communication across its global network. A key result was the successful launch of the myDHLi customer platform, which provides 360-degree shipment transparency. CargoWise provided the modern architectural foundation and data quality essential for this digital transformation, enabling the company to better meet customer expectations for real-time visibility.

DHL Global Forwarding

Tim Scharwath

Chief Executive Officer