Case Study: Wathne improves shipment visibility and saves time with CargoSmart

Wathne - Customer Case Study

Wathne, a New York-based designer and manufacturer of handbags, luggage, and accessories, needed a faster way to track inbound shipments and share accurate status updates with carriers, brokers, customers, and internal teams. Its traffic department was spending more than 20 phone calls a week chasing shipment details, while also needing to know when cargo left port and cleared customs.

Using CargoSmart’s online visibility tools, including Vessel Tracking, Cargo Tracking, and Shipment Detail, Wathne gained real-time shipment visibility and easier access to detailed status information. CargoSmart helped the company save time, reduce detention and demurrage risk, improve cash flow by supporting earlier billing, and strengthen customer service with better on-time delivery planning and clearer communications.

Wathne

Kesara Nowik

Import Manager, Traffic Department