Case Study: Skyline Express saves 30,000 emails and 1,750 hours with cargo.one Storefront

Skyline Express saves 30,000 emails in its first year with cargo.one

Skyline Express, a mid-sized air and sea freight forwarder based in Germany, faced the challenge of keeping pace with the digital capabilities of larger global competitors while growing their business without compromising their focus on tight, personal relationships. To address this, they partnered with vendor Cargo.one and implemented its Storefront product.

The solution, cargo.one Storefront, automated the quoting and booking process by providing an online portal for Skyline's partners. This allowed agents to get instant, customized door-to-door rates and place bookings at any time. The implementation by cargo.one resulted in massive efficiency gains: Skyline saved an estimated 1,750 hours of work and 30,000 emails in a single year, all while achieving a 7.2% conversion rate and winning over 500 new shipments.

Skyline Express