Case Study: Trussville Gas and Water Improves Efficiency with Cargas and Microsoft Dynamics 365 Business Central

Trussville Gas and Water streamlines service for 35,500 customers with Cargas

Trussville Gas and Water, a utility provider in Alabama, faced significant inefficiencies with its outdated, on-premise ERP software. The system was cumbersome, prone to crashing, and forced staff to rely on manual processes and physical paperwork, creating bottlenecks across accounting and purchasing departments. Seeking a modern solution, the company partnered with Cargas to implement Microsoft Dynamics 365 Business Central.

Cargas implemented the cloud-based Business Central platform integrated with Power BI, providing real-time data access and automated workflows. This solution streamlined approvals, eliminated manual tasks, and delivered robust reporting capabilities. The vendor's supportive implementation team ensured a smooth transition. As a result, Trussville Gas and Water saved considerable time, reduced errors, and gained powerful insights for business decisions, with staff highlighting Cargas's exceptional ongoing communication and support.

Trussville Gas and Water