Case Study: 12:34 MicroTechnologies streamlines lead tracking with Microsoft Dynamics 365 Sales and Cargas

12:34 MicroTechnologies boosts pipeline visibility and tracks 20+ prospects with Cargas

12:34 MicroTechnologies, an IT solutions and services provider, faced a challenge with an unscalable manual sales process that relied on OneNote and Outlook. This system led to a heightened risk of missing opportunities, nearly causing them to lose a significant contract. To address this, they turned to their long-time partner, the vendor Cargas, for a solution using Microsoft Dynamics 365 Sales.

Cargas configured and customized Microsoft Dynamics 365 Sales to automate 12:34 MicroTechnologies' opportunity management and sales tracking. The solution provided complete pipeline visibility, automated follow-up reminders, and delivered critical insights for resource planning and revenue forecasting. As a result, the customer now has an efficient and dependable sales process where no opportunities slip through the cracks.

12:34 MicroTechnologies