Case Study: Diller & Rice, LLC unifies its practice operations with CARET Legal

Diller & Rice, LLC unifies 4 platforms with CARET Legal

Diller & Rice, LLC, a multi-office law firm in Ohio, faced significant operational inefficiency by using four separate practice management and timekeeping platforms (Amicus Attorney, Timeslips, Clio, and PracticePanther). This fragmented technology stack created daily friction, complex data management, and stalled timekeeping processes, which hindered the firm's goal to modernize and allow attorneys to focus on law. Their challenge was to consolidate onto a single, cloud-based platform.

The firm implemented CARET Legal, an all-in-one practice management solution. CARET Legal provided a unified system for case management, timekeeping, invoicing, and calendaring, with strong integration into the firm's existing Microsoft environment. The migration and onboarding were a collaborative effort with the CARET Legal team. The results gave the firm a single, central platform, eliminating prior inefficiencies and making timekeeping straightforward. This consolidation improved day-to-day operations, providing clarity and fluidity for the entire team.

Diller & Rice, LLC