Case Study: Ponte Palmero achieves accurate, safer med passes and real-time management visibility with CareSuite by QuickMAR

Ponte Palmero - Customer Case Study

Ponte Palmero, an assisted living and memory care facility with four buildings and about 80 employees, needed to streamline medication administration to increase accuracy and give upper management better visibility for informed decisions. They partnered with CareSuite (CareSuite by QuickMAR) to address inconsistent med-pass timing, tracking gaps, and limited oversight.

CareSuite implemented its QuickMAR medication administration solution with pharmacy integration and on-site training for managers and staff, after which every med tech received individual logins for accountability. As a result, med-pass timing became accurate, errors dropped significantly, management can view resident medication data instantly, and Ponte Palmero gained reliable error-tracking data to take a proactive approach to resident care.

Ponte Palmero