Case Study: Neighborhood LTC Pharmacy achieves improved eMAR satisfaction across partner assisted-living facilities with CareSuite

Neighborhood LTC Pharmacy - Customer Case Study

Neighborhood LTC Pharmacy, a long-term care pharmacy serving about 12 assisted living facilities, faced widespread dissatisfaction with their partners’ eMAR software—nine of the 12 facilities were unhappy—so they researched alternatives and selected CareSuite (CareSuite by QuickMAR) to provide a better eMAR solution.

CareSuite implemented the solution by setting up each facility with training sessions and providing login access to the QuickMAR training gateway; as a result, CareSuite has met the facilities’ eMAR needs and delivered additional benefits to the assisted living communities Neighborhood LTC Pharmacy serves, improving partner satisfaction. While the case study reports qualitative improvements rather than specific KPIs, Neighborhood LTC Pharmacy advises others to utilize the training gateway to maximize CareSuite’s value.

Neighborhood LTC Pharmacy