Case Study: Catalina Springs Memory Care cuts documentation to 20–30 minutes/week and reduces medication errors with CareSuite

Catalina Springs Memory Care - Customer Case Study

Catalina Springs Memory Care, a 34-resident memory care facility in Oro Valley, Arizona managed by Frontier Management, struggled with time-consuming paper records and error-prone processes. Before adopting CareSuite, staff spent 3–4 hours weekly plus an additional 16 hours a month reviewing paperwork, which increased administrative burden and risk of medical errors.

CareSuite was implemented with online training and electronic MARs, plus features to email, fax, or print resident data and support shadowing on medication carts. After deployment, records time fell to 20–30 minutes per week (~2 hours/month), new hires were passing medications independently within 3–4 days, medical errors dropped significantly (remaining incidents attributed to human error), and managers reported greater peace of mind thanks to CareSuite.

Catalina Springs Memory Care