Case Study: Arizona Mentor Network cuts medication errors by 85-90% and reduces med pass time from 20 to 5 minutes with CareSuite

Arizona Mentor Network - Customer Case Study

Arizona Mentor Network is a group-home provider with about 20 homes in Arizona that helps residents learn to live independently. They faced a paper-based medication process that residents disliked and that made administration slow and error-prone — training new staff took 3–4 days and medication passes averaged 20 minutes — so they engaged CareSuite to replace the paper workflow with an electronic medication management solution.

CareSuite implemented its electronic medication administration system, migrating pharmacy data, providing a one-hour training class and support, and enabling tablet/computer access and pharmacy integration. As a result, staff training time dropped to about 45 minutes, medication pass time fell from 20 to 5 minutes, monthly medication errors declined by 85–90% (to roughly 4–5 errors per month), alerts now prevent errors, and refills and resident records are much easier to manage.

Arizona Mentor Network