Case Study: ROOT boosts revenue and scales across 7 locations with CareStack

Why ROOT™ Periodontics & Implant Centers switched from Open Dental to CareStack

ROOT™ Periodontal and Implant Center, a Texas-based dental chain with seven locations, was struggling with operational complexity, fragmented data, and inefficiencies while using Open Dental and several disconnected systems. As they prepared for organic growth and M&A-driven expansion, the team needed a centralized, cloud-based platform to improve scheduling, patient communication, revenue cycle management, and reporting.

CareStack implemented its all-in-one cloud dental practice management platform with phased onboarding, role-based training, data migration, and multi-location workflow support. With CareStack, ROOT™ increased gross production by 35% and new patient volume by 29%, while also improving operational efficiency, RCM visibility, and patient experience through real-time analytics and streamlined processes.

ROOT

Dana Veach

COO